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Prudential policyholder

Need help with a savings or investment plan?

If you have a Prudential policy in Asia or Africa, the fastest way to get help is via your local Prudential website.

If you are looking for support in the United Kingdom*, get the right information for you via the Prudential UK website.

*Attention to M&G and Prudential UK customers and policyholders:
In October 2019, Prudential plc separated its UK operations and, as a result of this separation, Prudential UK is now owned by M&G plc. The M&G plc group is a separate, independent group, and as such we are not able to help any M&G or Prudential UK customers or policyholders. For further information on the M&G plc group, please visit the M&G website: www.mandg.com

Retail investor


Enquiries

Individual shareholders with questions about their shareholding can find contact details for our registrars below.  Shareholders can also communicate their views on matters affecting the Company by contacting the Company Secretary.

Contact address

Enquiries

Our UK share register is managed and administered by Computershare. They should be able to help you with most questions you may have about your Prudential shares.

You will find it useful to quote your shareholder reference number when contacting Computershare. This will help them identify you correctly. You can find this number on your share certificate, or proxy form or other documents you have been sent by Prudential regarding shareholder information.

Contact address

Computershare Investor Services PLC

The Pavilions

Bridgwater Road

Bristol 

BS99 6ZZ

United Kingdom
+44 (0)370 707 1507
Computershare Investor Centre - UK

Privacy notice

Click here to view our privacy notice which explains how and why your personal data may be used and processed in connection with your holding of Prudential plc shares.

Enquiries

The Company operates a branch register for Hong Kong shareholders. All enquiries regarding Hong Kong branch register accounts should be directed to Computershare Hong Kong Investor Services Limited. 

Contact address

Computershare Hong Kong Investor Services Limited

17M Floor Hopewell Centre,

183 Queen's Road East

Wan Chai

Hong Kong

(852) 2862 8555

hkinfo@computershare.com.hk

Enquiries

Prudential's ordinary shares are listed on the New York Stock Exchange in the form of American Depositary Shares, evidenced by ADRs and traded under the symbol PUK. Each American Depository Receipt represents two ordinary shares. 

Our ADR programme is managed and administered by JP Morgan Depositary Services, and they should be able to help you with most questions you may have about your Prudential ADRs.

If you own ADRs in a J.P. Morgan administered program, please contact the following

Contact address

General +1 800 990 1135

From outside the U.S.A. +1 651 453-2128

Global Invest Direct +1 800 428 4237

Regular Correspondence:

JPMorgan Chase & Co.

P.O. Box 64504
St.
Paul, MN 55164-0504

jpmorgan.adr@wellsfargo.com

Enquiries

Shareholders resident in Singapore may hold Prudential shares in a Securities account with the Central Depository (Pte) Ltd, either directly or in a depository agency sub account. 

Contact address

4 Shenton Way

# 02.01

SGX Centre 2

Singapore

06 8807

+65 6535 7511

* Line opening hours for the Equiniti shareholder helpline are 8.30am to 5.30pm (UK time), Monday to Friday, (excluding public holidays in England and Wales).

Institutional investor - equity


Contact adress

For enquiries by institutional shareholders of Prudential plc, please contact:

Hotline number020 3977 9720
HK Hotline numberxxxxxxxxxx
Emailinvestor.relations@prudentialplc.com
Patrick Bowes+852 9611 2981
William Elderkin +44 (0)20 3977 9215

Enquiries

Below are contacts for institutional investors.

View the Prudential plc – consensus of analyst estimates for HY25.

Enquiries
Contact & Financial InstitutionEmailPhone number
Qingqing Mao (CICC)qingqing.mao@cicc.com.cn-
Michael Chang (CIMB)michael.chang@cgs-cimb.comT: +852 2539 1323
Michelle Ma (Citi)michelle.ma@citi.comT: +852 2501 2723
Nika Ma (CMB International)nikama@cmbi.com.hkT: +852 3916 3739
Ken Shih (DBS)kenshih@dbs.comT: +852 3886 4184
Thomas Wang (Goldman Sachs)thomas.wang@gs.comT: +852 2978 167
Kenny Lim (UOB)kennylim@uobkayhian.comT: +60 2147 1913
UK-based
Contact & Financial InstitutionEmailPhone number
Andrew Crean (Autonomous Research)acrean@autonomous.comT: +44 (0)20 7763431
Larissa Van Deventer (Barclays Capital)larissa.vandeventer@barclays.comT: +44 (0)20 3555 1527
Andrew Sinclair (BofA)andrew.sinclair@bofa.comT: +44 (0)20 7996 1822
Rhea Shah (Deutsche Bank)rhea.shah@db.comT: +44 (0)20 7547 3728
Dominic O'Mahony (Exane BNP Paribas)Dominic.Omahony@exanebnpparibas.comT: +44 (0)20 3430 8749
Philip Kett (Jefferies)pkett@jefferies.comT: +44 (0)20 7548 4126
Farooq Hanif (JPMorgan)farooq.hanif@jpmorgan.comT: +44 (0)20 7742 8091
William Hawkins (Keefe, Bruyette & Woods)whawkins@kbw.comT: +44 (0)20 7663 5294
Mediobanca (Coverage suspended)To be confirmedTo be confirmed
Ashik Musaddi (Morgan Stanley)Ashik.Musaddi@morganstanley.comT: +44 (0)20 7677 1429
Abid Hussain (Panmure Gordon (UK) Limited)abid.hussain@panmure.comT: +44 (0)20 7886 2757
Mandeep Jagpal (RBC Capital Markets)mandeep.jagpal@rbccm.comT: +44 (0)20 7002 2817
Nasib Ahmed (UBS)nasib-za.ahmed@ubs.comT: +44 (0)20 7568 8231

Institutional investor - credit