Standards of conduct Our Group Code of Conduct sets out the principles and values by which we conduct our business and ourselves. The Code highlights the ethical standards that the Board expects of itself, our employees, our agents and others working on behalf of the Group.
Tax strategy and practices We understand the importance of paying the right amount of tax at the right time in each of our markets. We manage our tax affairs in a transparent, responsible and sustainable manner and seek to build constructive relationships with tax authorities in all countries we operate in.
Fighting financial crime Preventing, detecting and responding to risks relating to money laundering, terrorist financing, sanctions, fraud, bribery and corruption is embedded in the Group’s financial crime risk management practices.
Digital responsibility More than ever, the ability to manage increasing volumes of data is critical to any company’s success. Given our digital aspirations, that data is expected to continue to grow apace, with an increasing variety, volume and collection speed. Managing this data responsibly is key to gaining the trust of customers globally.
Whistleblowing Our Group Speak Out and Investigations Policy sets out our framework and controls related to whistleblowing. Our Groupwide whistleblowing programme, Speak Out, is accessible both internally and externally to all our stakeholders in multiple languages. Whistleblowing reporting is overseen by the Group Audit Committee.
